Privacy Policy for Socials Cove LLC
Last Updated: [December 30,2024]

At Socials Cove LLC ("we," "our," "us"), your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. By accessing or using our website (www.socialscove.com) and services, you agree to the collection and use of information as described in this policy.

1. Information We Collect
We collect personal and non-personal information in the following ways:

Personal Information
When you interact with our website or use our services, we may collect the following personal information:

Contact Information: such as your name, email address, phone number, and company name.
Billing Information: such as credit card information, billing address, and payment details when purchasing services.

Account Information: including your username, password, and account settings if you register for an account on our platform.

Social Media Data: when you engage with us through social media platforms (e.g., Facebook, Instagram, LinkedIn), we may collect public information from your profiles, posts, and interactions.

Non-Personal Information
We also collect non-identifiable data, such as:

Log Data: when you visit our website, we automatically collect information about your browser, IP address, device type, operating system, and other technical details.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to analyze trends, manage the Site, track user movement, and gather demographic information. You can control cookies through your browser settings.

2. How We Use Your Information
We use the information we collect for the following purposes:

To Provide Services: Manage and deliver our social media management and marketing services, including managing campaigns, creating content, and analyzing results.
Communication: Respond to inquiries, provide customer support, and send service-related communications such as updates, confirmations, and notices.

Marketing: We may use your information to send promotional materials about our services or other services that may interest you, but only if you have opted-in to receive such communications.

Improvement of Services: We analyze website usage and user behavior to improve the functionality and user experience of the Site and our services.

Legal Compliance: We may use or disclose your information as necessary to comply with applicable laws, regulations, or legal processes, or to protect our rights and property.

3. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

Data Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information during transmission.

Access Controls: We restrict access to your information to employees and contractors who need it to provide our services.

Regular Security Audits: We conduct periodic security audits to ensure the integrity and security of our data systems. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may, however, share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, email marketing platforms, hosting services). These providers are required to keep your information confidential and use it solely for the purposes we specify.

Legal Obligations: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal process.

Business Transfers: If we undergo a business transfer, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Access: You can request to view the personal information we hold about you.

Correction: You can request corrections or updates to any inaccurate or incomplete information we have about you.

Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we are required to retain it for legal reasons).

Opt-Out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in our emails or contacting us directly.

To exercise any of these rights, please contact us at halle@socialscove.com.

6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.

7. Third-Party Links
Our Site may contain links to third-party websites or services. Please note that this Privacy Policy applies only to our Site and services. We are not responsible for the privacy practices or content of external websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. International Transfers
If you are located outside of the United States, please note that your information may be transferred to, and stored in, the United States or other countries where our servers and service providers are located. By using our services, you consent to the transfer of your information to these locations, which may have different data protection laws than your country.

9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe we have collected such information, please contact us immediately, and we will take steps to delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Socials Cove LLC
Email: halle@socialscove.com